The date 'today' is not a correct date range


(rlesterphx) #1

I just installed v1.3 and when I go into Settings and try to change the default report date to any of the following values:
-Previous 7 days (not including today)
-Previous 30 days (not including today)
-Last 7 days (including today)
-Last 30 days (including today)
I get an error afterward when I try to load any site dashboard:
The date ‘today’ is not a correct date range. It should have the following format: ‘lastN’, ‘previousN’, ‘YYYY-MM-DD,YYYY-MM-DD’.

Manually changing the ‘today’ value in the URL to one of those specified formats doesn’t do anything, it just changes back to ‘today’ and throws the error page.

Not a big deal but I was wondering if anyone else is experiencing this bug.
I thought it may have been due to my (CentOS 5) server’s php version (5.1.2) but I successfully upgraded it to 5.2.16 and restarted the server but I still get the error.


(Matthieu Aubry) #2

This shouldn’t be happening, can you try to delete the cache from your browser maybe?

Otherwise please send me piwik url + login + password + FTP access to piwik if possible by PM and I will take a look


#3

[quote=rlesterphx]
I just installed v1.3 and when I go into Settings and try to change the default report date to any of the following values:
-Previous 7 days (not including today)
-Previous 30 days (not including today)
-Last 7 days (including today)
-Last 30 days (including today)
I get an error afterward when I try to load any site dashboard:
The date ‘today’ is not a correct date range. It should have the following format: ‘lastN’, ‘previousN’, ‘YYYY-MM-DD,YYYY-MM-DD’.

Manually changing the ‘today’ value in the URL to one of those specified formats doesn’t do anything, it just changes back to ‘today’ and throws the error page.

Not a big deal but I was wondering if anyone else is experiencing this bug.
I thought it may have been due to my (CentOS 5) server’s php version (5.1.2) but I successfully upgraded it to 5.2.16 and restarted the server but I still get the error.[/quote]

I did a clean installation of 1.3 (rc4) and I got this error too in IE8.
I chose custom date range, from 2011-04-21 to 2011-04-21 (as i could only pick these 2 days from the calendar, it does not allow me to pick anything else, since its my first day of installation of 1.3)
I picked 'Period - Date Range’
I clicked on Apply Date Range

It threw me to a url that writes something like this --> http://localhost/piwik/index.php?module=CoreHome&action=index&idSite=1&period=range&date=today

The page displays:
the date’ today’ is not a correct date range. It should have the following format: ‘lastN’, ‘previousN’, ‘YYYY-MM-DD, YYYY-MM-DD’.

Another point to note:
I note that the calendar of custom date range does not allow you to pick dates before I installed piwik, nor dates after today… so it kind of prevents me searching for a real range… it restricts me to dates between date of installation to today, and nothing else is allowed to be picked… hmmm not very flexible.


#4

I Just installed piwik today for the very first time and get exactly the same, as soon as I set the timescale to “The last 7 days, including today” in the settings and want to view my dashboard then.


#5

I’ve got the same error today, when i’ve set the timesale to “The last 7 days”… Has this problem already been solved?


(Matthieu Aubry) #6

What browsers are you using? I’m unable to reproduce this issue. Thanks


#7

Same error here also.


#8

I’m using Safari 5.0

I tried clearing the cache and deleting all the cookies, but it all didn’t help :frowning:


#9

This problem seems to happen if the date range is set to “lastN” or “previousN”.


#10

I tried this with Firefox 4


#11

[quote=Marc_Richter]
I tried this with Firefox 4[/quote]

Me too. However, to me it definitely looks like a problem on the server side, not a browser issue.


(rlesterphx) #12

Firefox 4 and Chrome 10. Did you guys do fresh Piwik installations or update?
Matt, were you able to reproduce it on the site I PM’d you? I just tried again on that site and it appears to have gone away now. I wonder if it happens when there’s not enough data for the date range?


#13

I tried both. Same result as soon as you change the date range as I mentioned before.


#14

This has been my first Piwik setup ever. Not an Update.


(Matthieu Aubry) #15

I’m unable to reproduce the issue. If you experience htis, please send me by PM your Piwik URL + login + password + FTP access to your piwik files, so I can see where the problem is, thank you


#16

My issue got solved on its own. I guess, just guess, it happens when the stats are “blank”. As soon as the first visit is logged, it starts working normally. Wish to hear from others.


(rlesterphx) #17

It does seem to resolve by itself but I was definitely still getting it even after logging visits. I’m pretty sure it happened for at least 24hrs for me


#18

Same is happening to me right now.
What triggered it for me is when I changed the default date range from ‘Yesterday’ to ‘Last 7 days’ in the settings.

I am working with a fresh install hardly containing any data (1 hour running with a bit more then 40 visits tracked ).

At this moment I cannot get into Piwik itself; getting stuck on the error page. The ‘Go to Piwik’ link loops me back to this error page.


#19

Same is happening here. I don’t know what to do about it - as well as the others, I’m stuck in a loop.

I’m using firefox 3.6 on Ubuntu, a very fresh install of Piwik on Debian, less than 2 hours work. It looks like the problems began with the switch to “last 7 days”. Does not look like a browser thing. Data is not clean here - there are already 20-30 visits, as can be seen in the “all websites” page.

Thanks,
Peleg.


(rlesterphx) #20

You should be able to click the Settings link at the top right and change the default back to Today or Yesterday and it will start working again.