We want to set up a report and need e.g. a 6 months range or higher (up to 12 month) - but this report failed with errors (see shot)
Are there possibilities to configurate it or similar?
Thanks for help in advance.
Greets, Alexandra
We want to set up a report and need e.g. a 6 months range or higher (up to 12 month) - but this report failed with errors (see shot)
Are there possibilities to configurate it or similar?
Thanks for help in advance.
Greets, Alexandra
Hi,
A similar post (unfortunately in German): Ooops Fehlermeldung bei Abrufen von Statistiken - #2 by Lukas
To sum it up, that looks like a timeout. So either increase the maximum execution time of PHP and/or setup cron if you haven’t yet and follow the performance tips from here:
https://piwik.org/docs/optimize-how-to/
Hi Lukas,
Danke für Deinen Hinweis, probieren wir aus - deutsch ist kein Problem, schreibe aber hier lieber auf Englisch
Grüße, Alexandra