Yesterday afternoon (4/8/09) I updated Piwik to the latest version. Afterwords, I logged in and everything appeared fine. All of the data from previous days was still there and functionality seemed fine.
However, I noticed this morning that Piwik is no longer recording any visitor data. What I mean is, I went to look at the stats for today (4/9/09) and there is no data available. I know for a fact that people have visited the site today, including myself, and Piwik is not recording it.
I have the same problem as well. I have recorded SOME page views, but definately not all. I even removed 0.2.33 and got the SVN version, same deal. Will be happy to test any fixes.
dseawel: you reported in an earlier thread about pdo errors. Please contact your sysadmin. If php was upgraded, it’s possible the master php.ini has changed as well. (In particular, you’ll want to make sure extensions and date.timezone is properly configured.)
vipsoft: a extra linefeed does not work i’ve tested it. The red cross still exist.
If I call the img direct from my piwik url: http://stats.mvanlaar.net/piwik.php?idsite=1 i don’t get a image back.
Today i had installed piwik completely new. There have been no errors during the installation… no Red Image in IE…
The Visitor Counting is doing well but it seems that the tracking with Java Script is not working… no referrer… no keywords… no search engines… there is no tracking if i am running the code without the image.
My useragent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30618)
Same no data symptoms, same red cross in lower left hand corner in IE ( didn’t know about this until reading this thread, being a FF user )
On a side note, the GeoIP plugin ( also updated ) is giving me the same symptoms as is others noted in: http://dev.piwik.org/trac/ticket/45
after the upgrade of both Piwik and the plugin
eg. UserCountry_country_ , UserCountry_continent_
Although even that is saying " no data " now and no longer the UserCountry_country_ etc. bug, within the last day and with nothing else changed or added
500 Internal Server Error[/quote]
The 500 server error is solved, there is nothing in the piwik logs because i didn’t log anything from piwik (it runs on windows / php / mysql). I put on the piwik logging. There isn’t any thing written in the log. The piwik installation works fine from the web interface side, only the tracking is broken.
a few minutes ago i looked into my server’s log: example:
[Sat Apr 11 07:37:02 2009] [error] [client 77.xx.xx.xx] PHP Fatal error: Class ‘Zend_Registry’ not found in /srv/www/vhosts/idmw-services.de/httpdocs/piwikdat2/core/Common.php on line 88, referer: http://forum.konsulate.de/deutschtest-a1-t-6355.html
In 0.2.32 it was checked if the zend library exists… in 0.2.33 not