We have a Piwik install that tracks over 1,000 websites. In the “All Websites” area, although I can view data for the default (today, 1 day) just fine, if I opt to see data for the month or for a date range, it crashes with a 500 internal server error after spending quite some time processing.
Using Piwik 2.0-b12.
Things I have tried so far:
-Currently running archive.php as a cron job
-In the general settings area, I have “Allow Piwik archiving to trigger when reports are viewed from the browser” turned off
-Reports for today process every 600 seconds
I need to be able to view data for the whole month or a date range in the All Websites area, or at least through a report of some sort, without Piwik crashing. Any suggestions? Thanks in advance!
When I try to check for updates, Piwik informs me that I am using the latest version. I have tried specifying to check for the latest stable version and then again to check for the latest beta version. Piwik informs me that I am using the latest version either way.
"When I try to check for updates, Piwik informs me that I am using the latest version. I have tried specifying to check for the latest stable version and then again to check for the latest beta version. Piwik informs me that I am using the latest version either way.
We’re running PHP 5.4.24, MySQL 5.1.72."
Upgraded to PHP 5.4.24. The problem unfortunately still persists.
lesjokolat: I haven’t tried deleting the tmp folders. So that I know what to try and delete, is it safe to delete everything in /path/to/piwik-installation/tmp/ ?
others have done it and it helps more often than not.may have to rejig some dashboards settings
I cannot 100% guantee there may be some unforsen side effect but in all the cases I have seen refenced here it solved problems. There were some instance where a dashboard need to be recreated or a widget needed to be deleted then readded. I never recall it killed data…