Hi Matt, I am with the same problem after update 1.3.0
Bug description:
List of keywords >> There is no data for this report.
List of external websites >> There is no data for this report.
Best Search Engines >> There is no data for this report.
Outlinks >> There is no data for this report.
The API to get referers don´t work, return the message: No data available.
I sent to your email the information to access my Piwik instalation and FTP
Hi Mandrunk I read about changing for the MYSQL to PDO_MYSQL, however I do not have technical knowledge to make this change. I believe that Matt accessing the installation will he find some other solution to this problem which certainly is affecting many users.
If the only solution is to change the MYSQL PDO_MYSQL as I do that? It can be done through phpMyAdmin?
Someone could make a tutorial explaining the process?
Took some time to get back, PHP version is 5.3.1 via fastcgi, MYSQLI Api reads mysqlnd 5.0.5-dev - 081106 - $Revision: 289630 $, pdo_mysql show the same version.
ziggy, your problem is different then, if your keywords are not tracked it means somehow the referrer is not available to Piwik, see the FAQ: Troubleshooting - Analytics Platform - Matomo
Ivan, I got your message, thanks. At this stage, we think that the issue is a buggy mysqli driver. Would it be possible, that your webhost upgrade mysqli & php to the latest version? many other Mysqli users don’t have a problem, so it is definitely a bug in the driver or php?
Alternatively, you can ask your webhost to install PDO (php extension)
it is not sure that using an old version will work fine, we do not support doing this, better update your mysqli/php so a version that doesn’t have the bug (but I realize this is not always easy…)
Matt, I followed the directions posted here in the forum and requested the installation of PDO MYSQL on my server, now the Piwik is functioning normally.