Hello everyone,
first of all, I would like to say that I am not a developer. However, I have a question regarding goal tracking for downloads.
I have created different targets to track individual PDF files. I want to know how many times the files have been downloaded. In the videos from Matomo and also in the descriptions it all sounds simple. The implementation of how I set the goals is also simple. However, it simply doesn’t count the downloads even though they are being downloaded.
Can anyone possibly help me? What could be the reason? Can I fix this problem without a developer?
Thank you in advance.