that’s expected by default there’s only the super user, as defined in config.ini.php
So is there a solution? I have one install where not even the login screen shows. Just the error message appears. See reportDOTpicturesquesemDOTcom
It’s been days. Are there any known resolutions for this problem??
Hi all,
I also had the error.
In my case it helped to disable the mobile messaging plugin.
Hope that helps…
Best regards
Maik
you need to send me your details, so I can replicate and fix the issue.
As already asked 2 -3 times: Can you send me an email with the FTP user+pwd+Piwik login+pwd + url + bug description at matt@piwik and i’ll take a look, thanks!
Matt, I have sent you my login and details twice now and finally, I decided to just give up and delete Piwik. I realize it’s free and you get what you pay for… but you make promises you obviously don’t have the capacity to keep. Buh bye.
No problem for me. Btw you sent as PM not email like I asked (I dont look at PM)
I feel comfortable sending you my login details. Guess it’s better to move onto to better alternatives.
I did get my install to work by editing config/config.ini.php. I removed the following lines:
Plugins[] = "Transitions"
Plugins[] = "Annotations"
Plugins[] = "MobileMessaging"
Plugins[] = "Overlay"
I can now log in. I don’t know what the total impact is of removing these yet. Perhaps someone from support redeem themselves and answer why this works, or better yet, fix the issue.
I have the same issue and if i commented into [plugins] Section:
; Plugins[] = "MobileMessaging"
fixed this problem.
[quote=wpler]
I have the same issue and if i commented into [plugins] Section:
; Plugins[] = "MobileMessaging"
fixed this problem.[/quote]
Thank you. Works for me also!
This is my list of plugins:
[Plugins]
Plugins[] = "CorePluginsAdmin"
Plugins[] = "CoreAdminHome"
Plugins[] = "CoreHome"
Plugins[] = "Proxy"
Plugins[] = "API"
Plugins[] = "Widgetize"
Plugins[] = "LanguagesManager"
Plugins[] = "Actions"
Plugins[] = "Dashboard"
Plugins[] = "MultiSites"
Plugins[] = "Referers"
Plugins[] = "UserSettings"
Plugins[] = "Goals"
Plugins[] = "SEO"
Plugins[] = "UserCountry"
Plugins[] = "VisitsSummary"
Plugins[] = "VisitFrequency"
Plugins[] = "VisitTime"
Plugins[] = "VisitorInterest"
Plugins[] = "ExampleAPI"
Plugins[] = "ExamplePlugin"
Plugins[] = "ExampleRssWidget"
Plugins[] = "Provider"
Plugins[] = "Feedback"
Plugins[] = "Login"
Plugins[] = "UsersManager"
Plugins[] = "SitesManager"
Plugins[] = "Installation"
Plugins[] = "CoreUpdater"
Plugins[] = "PDFReports"
Plugins[] = "UserCountryMap"
Plugins[] = "Live"
Plugins[] = "CustomVariables"
Plugins[] = "CASLogin"
Plugins[] = "DBStats"
Plugins[] = "PrivacyManager"
Plugins[] = "SecurityInfo"
Plugins[] = "CoreHome"
Plugins[] = "CoreUpdater"
Plugins[] = "CoreAdminHome"
Plugins[] = "CorePluginsAdmin"
Plugins[] = "Installation"
Plugins[] = "SitesManager"
Plugins[] = "UsersManager"
Plugins[] = "API"
Plugins[] = "Proxy"
Plugins[] = "LanguagesManager"
Plugins[] = "MobileAnalytics"
Plugins[] = "Transitions"
Plugins[] = "Annotations"
; Plugins[] = "MobileMessaging"
Plugins[] = "Overlay"
[offtopic]
What functionality does the MobileMessaging plugin provide, and how does it differ form MobileAnalytics plugin?
[/offtopic]
I’m still running 1.9.3b7, been more a little wary of updating to 1.10 yet, given all the reports of breakage, and I still have scars from losing all my data last time I did a major number upgrade 
So my install doesn’t have any of those plugins in the config except for Transitions, and neither disabling nor commenting that out worked for my error, alas.
Uninstalling.
Re: the previous suggestions, deactivating the MobileMessenger plugin in my Settings cleared the error for my install. No need to edit the config.ini file, not in my case anyway.
@myarhidia, on a fresh installation you will only have the anonymous user and no access rules. The superuser is stored in config/config.ini.php and has access to everything.
To everyone on this thread what user ownership is on the folders to piwik?
apache apache
www-data(or something like this)
root
I am curious how many of each if applicable.
I got same problem, but when I tried to
cp -a HTTP_ROOT/piwik HTTP_ROOT/piwik2
and it is ok when I browse http://my_site/piwik2.
All of my file owner and group are nobody, my httpd is start by nobody too.
Maybe this will help.
UPDATE:
I found that when I remove cookie “piwik_auth” from my browser and it will not show error message again.
Héyo,
I have the same bug, adding:
log_only_when_debug_parameter = 1
in the config file doesn’t help.
I changed my setup tu add anonymous access to some of my sites but I still get the same bug.
Also when I want to anonymously go to a report page of a site, I get " You can’t access this resource as it requires an view access for at least one website." on a blanc page.
This, whatever the “Anonymous user settings” is.
Hope that helps.