Hi,
I cannot login anymore. My original email on file was karl@jumbotron.com. The email was hacked and no longer exists. I tried to change the email to info@jumbotron.com. I forgot my password and now I do not have access to my web anyalytics.
Are you using Matomo cloud or your self hosted Matomo instance?
If you are using Matomo cloud, please contact the Cloud Team.
If you are hosting Matomo yourself, you can simply adjust the e-mail address in your MySQL database (matomo_user or piwik_user table)
I have sent another response to your email (info@), could you please check the email in your spam or junk and reply back to the email with your Matomo URL