Cannot Login

Support & Bugs
1

Hello,

I am using Piwik Counter since 2 years and last time I logged in my piwik stats was about one year. Now I cannot login, there comes this error:

SQLSTATE[28000] [1045] Access denied for user ‘db85310542’@‘192.165.26.12’ (using password: YES)

What does this mean? Can anybody help me, please? Thanks.

Greeting
Anton W.

2

It means sometime in the past year you changed your MySQL (or hosting account) password, and didn’t update it in piwik’s config/config.ini.php.

3

I updated it and now it works fine. Thank you.

4

A post was split to a new topic: Cannot log into Matomo