Wrong country flag listed on data results

Support & Bugs
1

Hello all,

I have started using Piwik and so far so good with not getting any spam bolts.

One thing I noticed was that when each new hit is registered to my site, it often shows an American flag as the country that the person is from. However when I check the IP address a lot of them are from the UK. Any reason for this?

Many thanks

2

Hi there,

See How do I get the GeoIP databases to improve accuracy of Country detection, and detect visitors' Cities and Regions? - Analytics Platform - Matomo