Hello. I recently installed the Matomo wordpress plugin. Everything seems to be ok. But, no visitors are being recorded. How can I verify that the tracking code is active?
Open the tracked website in your browser and open the developer tools of your browser and check for errors and that the requests to matomo.js and matomo.php are going through successfully.
Thanks for the prompt reply. When I open the website (botreviews.net)
and then developer tools. I see on the left a couple lines that mention
Matomo. The lines read as follows:
My best guess is that this is what you are having me look for and that
it indicates the code is there.
If that is the case, then I have no idea why it is not recording visits.
I can see that the tracking code is working correctly on the site. Can you check in Matomo (and make sure the date selector is on today) in the live visitor log if you can see any data there?
I the date selector was on yesterday. I changed it to today. It still
shows no visits.
Hi, I am still not showing any visitors. What should I try next?