Hi, I have just installed the matomo WordPress plugin to my site but have this error:
The reported error begins:
- Warning archive_main: 2021-09-12 19:46:34 (8 total errors during this script execution, please investigate and try and fix these errors. => CronArchive.php:599; CronArchive.php:592; CronArchive.php:265; Access.php:673; CronArchive.php:269; ScheduledTasks.php:330; class-wp-hook.php:301; class-wp-hook.php:327; plugin.php:518; wp-cron.php:138;)
- Warning archive_errors: 2021-09-12 19:46:34 ('Got invalid response from API request: ?
How do I go about sorting this out please?
Thank you!
Paul
P.S. System report as follows:
# Matomo
- Matomo Plugin Version: 4.4.2
- Config exists and is writable.: Yes ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" )
- JS Tracker exists and is writable.: Yes ("$abs_path/wp-content/uploads/matomo/matomo.js" )
- Plugin directories: Yes ([{“pluginsPathAbsolute”:"$abs_path/wp-content/plugins/matomo/plugins",“webrootDirRelativeToMatomo”:"…/"}])
- Tmp directory writable: Yes ($abs_path/wp-content/cache/matomo)
- Matomo Version: 4.4.1
- Matomo Blog idSite: 1
- Matomo Install Version: 4.4.2 (Install date: 2021-09-12 18:09:49)
- Upgrades outstanding: No
- Upgrade in progress: No
Endpoints
- Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
- Matomo JavaScript Tracker - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
- Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
- Matomo HTTP Tracking API - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
Crons
- Server time: 2021-09-12 19:34:58
- Blog time: 2021-09-12 20:34:58 (Below dates are shown in blog timezone)
- Sync users & sites: Next run: 2021-09-13 18:11:08 (21 hours 36 min) ( Last started: 2021-09-12 19:41:52 (-53 min 6s). Last ended: 2021-09-12 19:41:52 (-53 min 6s). Interval: daily)
- Archive: Next run: 2021-09-12 21:09:50 (34 min 52s) ( Last started: 2021-09-12 20:10:27 (-24 min 31s). Last ended: 2021-09-12 20:11:00 (-23 min 58s). Interval: hourly)
- Update GeoIP DB: Next run: 2021-10-12 18:10:30 (29 days 21 hours) ( Last started: 2021-09-12 18:10:34 (-2 hours 24 min). Last ended: 2021-09-12 18:10:36 (-2 hours 24 min). Interval: matomo_monthly)
Mandatory checks
- PHP version >= : ok
- PDO extension: ok
- PDO\MYSQL extension: ok
- MYSQLI extension: ok
- Other required extensions: ok
- Required functions: ok
- Required PHP configuration (php.ini): ok
- Directories with write access: ok
- Directories with write access for Tag Manager: ok
Optional checks
- Tracker status: ok
- Memory limit: ok
- Time zone: ok
- Open URL: ok
- PageSpeed disabled: ok
- GD > 2.x + Freetype (graphics): ok
- Other extensions: ok
- Other functions: ok
- Filesystem: ok
- Last Successful Archiving Completion: ok
- Database abilities: ok
- Max Packet Size: ok
- Geolocation: ok
- Update over HTTPS: ok
- Supports Async Archiving: Yes
- Location provider ID: geoip2php
- Location provider available: Yes
- Location provider working: Yes
- Had visit in last 5 days: Yes
- Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)
Matomo Settings
- Track mode: default
- Track codeposition: footer
- Track api endpoint: default
- Track js endpoint: default
- Version history: 4.4.2
- Core version: 4.4.1
- Last tracking settings update: 1631474038
- Last settings update: 1631474038
- Track ecommerce: No
Logs
- None:
WordPress
- Home URL: $site_url
- Site URL: $site_url
- WordPress Version: 5.8.1
- Number of blogs: 1
- Multisite Enabled: No
- Network Enabled: No
- WP_DEBUG: No
- WP_DEBUG_DISPLAY: Yes
- WP_DEBUG_LOG: No
- DISABLE_WP_CRON: -
- FORCE_SSL_ADMIN: No
- WP_CACHE: Yes
- CONCATENATE_SCRIPTS: -
- COMPRESS_SCRIPTS: -
- COMPRESS_CSS: -
- ENFORCE_GZIP: -
- WP_LOCAL_DEV: -
- WP_CONTENT_URL: $site_url/wp-content
- WP_CONTENT_DIR: $abs_path/wp-content
- UPLOADS: -
- BLOGUPLOADDIR: -
- DIEONDBERROR: -
- WPLANG: -
- ALTERNATE_WP_CRON: -
- WP_CRON_LOCK_TIMEOUT: 60
- WP_DISABLE_FATAL_ERROR_HANDLER: -
- MATOMO_SUPPORT_ASYNC_ARCHIVING: -
- MATOMO_TRIGGER_BROWSER_ARCHIVING: -
- MATOMO_ENABLE_TAG_MANAGER: -
- MATOMO_SUPPRESS_DB_ERRORS: -
- MATOMO_ENABLE_AUTO_UPGRADE: -
- MATOMO_DEBUG: -
- MATOMO_SAFE_MODE: -
- MATOMO_GLOBAL_UPLOAD_DIR: -
- MATOMO_LOGIN_REDIRECT: -
- Permalink Structure: /%category%/%postname%/
- Possibly uses symlink: No
- Upload base url: $site_url/wp-content/uploads
- Upload base dir: $abs_path/wp-content/uploads
- Upload url: $site_url/wp-content/uploads/2021/09
- Custom upload_path:
- Custom upload_url_path:
- Compatible content directory: Yes
WordPress Plugins
MU Plugins
- Elementor Safe Mode: 1.0.0
- freesoul deactivate plugins [fdp]: 1.8.8.7.7
Plugins
- Duplicate Page: 4.4.1
- Elementor: 3.3.1
- Elementor Pro: 3.3.5
- Facebook for WordPress: 3.0.6
- Fluent Forms: 3.6.74
- Fluent Forms PDF Generator: 1.1.0
- Fluent Forms Pro Add On Pack: 3.6.68
- FluentFrom Signature: 3.6.69
- Freesoul Deactivate Plugins: 1.8.8.7.7
- Google Tag Manager for Wordpress: 1.13.1
- Matomo Analytics - Ethical Stats. Powerful Insights.: 4.4.2
- Property Hive: 1.5.18
- Property Hive BLM Export Add On: 1.1.28
- Property Hive Data Import Add On: 1.0.11
- Property Hive Digital Window Displays Add On: 1.0.9
- Property Hive Facebook Marketplace Property Export: 1.0.7
- Property Hive Infinite Scroll Add On: 1.0.9
- Property Hive Map Search Add On: 1.1.30
- Property Hive Mortgage Calculator: 1.0.4
- Property Hive Moving Cost Calculator Add On: 1.0.1
- Property Hive Printable Brochures Add On: 1.0.12
- Property Hive Property Import Add On: 1.2.53
- Property Hive Property Import Knack Add On: 1.0.2
- Property Hive Radial Search Add On: 1.0.25
- Property Hive Real-Time Feed Add On: 1.1.44
- Property Hive Rental Yield Calculator: 1.0.3
- Property Hive Shortlist Add On: 1.0.12
- Property Hive Stamp Duty Calculator: 1.0.12
- Property Hive Template Assistant Add On: 1.0.48
- Property Hive Window Cards Add On: 1.0.1
- Rank Math SEO: 1.0.70
- Wordfence Security: 7.5.5 (Network enabled)
- WP Mail SMTP: 2.9.0
- WP Rocket: 3.9.3
- WPvivid Backup Plugin: 0.9.60
- WPvivid Imgoptim Free: 0.9.14
- WPvivid Plugins Pro: 2.0.23
- WP Webhooks: 3.2.1
- Active Plugins: 38 (duplicate-page duracelltomi-google-tag-manager elementor-pro elementor fluentform-signature fluentform fluentformpro fluentforms-pdf freesoul-deactivate-plugins matomo official-facebook-pixel property-hive-mortgage-calculator property-hive-rental-yield-calculator property-hive-stamp-duty-calculator propertyhive-blm-export propertyhive-data-import propertyhive-digital-window-displays propertyhive-facebook-export propertyhive-infinite-scroll propertyhive-map-search propertyhive-moving-cost-calculator propertyhive-printable-brochures propertyhive-property-import-knack propertyhive-property-import propertyhive-radial-search propertyhive-real-time-feed propertyhive-shortlist propertyhive-template-assistant propertyhive-window-cards propertyhive seo-by-rank-math wordfence wp-mail-smtp wp-rocket wp-webhooks wpvivid-backup-pro wpvivid-backuprestore wpvivid-imgoptim)
- Theme: honeycomb (honeycomb-child)
Server
- Server Info: nginx/1.20.0
- PHP OS: Linux
- PHP Version: 7.3.28-1+ubuntu18.04.1+deb.sury.org+1
- PHP SAPI: fpm-fcgi
- PHP Binary Name: php-fpm7.3
- PHP Error Reporting: 0 After bootstrap: 0
- PHP Found Binary: php -q
- Timezone: UTC
- WP timezone: Europe/London
- Locale: en_GB
- User Locale: en_GB
- Memory Limit: 256M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
- WP Memory Limit: 40M
- WP Max Memory Limit: 256M
- Timezone version: 0.system
- Time: 1631475298
- Max Execution Time: 300
- Max Post Size: 2G
- Max Upload Size: 2147483648
- Max Input Vars: 3000
- Disabled PHP functions: Yes (pcntl_alarm,pcntl_fork,pcntl_waitpid,pcntl_wait,pcntl_wifexited,pcntl_wifstopped,pcntl_wifsignaled,pcntl_wifcontinued,pcntl_wexitstatus,pcntl_wtermsig,pcntl_wstopsig,pcntl_signal,pcntl_signal_get_handler,pcntl_signal_dispatch,pcntl_get_last_error,pcntl_strerror,pcntl_sigprocmask,pcntl_sigwaitinfo,pcntl_sigtimedwait,pcntl_exec,pcntl_getpriority,pcntl_setpriority,pcntl_async_signals,)
- zlib.output_compression is off: Yes
- Curl Version: 7.58.0, OpenSSL/1.1.1g
- Suhosin installed: No
Database
- MySQL Version: 5.7.33
- Mysqli Connect: Yes
- Force MySQL over Mysqli: No
- DB Prefix: wp_
- DB CHARSET: utf8
- DB COLLATE:
- SHOW ERRORS: No
- SUPPRESS ERRORS: No
- Uses Socket: No
- Uses IPv6: No
- Matomo tables found: 47
- DB tables exist: Yes
- Matomo users found: 2
- Matomo sites found: 1
- Required permissions: OK
Browser
- Browser: (Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36)
- Language: en-gb,en-us,en