What are the common causes of a 500 Internal Server Error when using Elementor on a WordPress site, and how can I troubleshoot them effectively?
Hello @HongjiaAntonia. Sorry to hear that you are having trouble with your Matomo instance. Please see this guide to fix the issue:
I get ‘Oops… there was a problem during the request.’ or ‘Internal Server Error’ or ‘500 error’ or the ‘White screen of death’. How do I proceed?
hello, I have a plugin issue, plugins in WordPress are conflicting …is it possible to use [AI] myremini. as a solution? how can I troubleshoot them effectively?
Hello @xikote. Just to confirm, what is the plugin that is not compatible with Matomo for WordPress? Also, can you please share to us the error you are getting so we can check on this further?
hi how are i hope you are good i am using Elemntor for my checker menu website so i faxce
Hello @checkermenu. Could you please give us more context of the issue so we can help?
i page show me 403 errrr
Sorry to hear that you are getting an error with your Matomo for WordPress plugin. We do have this guide that can help you fix the error 403: https://matomo.org/faq/wordpress/403-error-matomo-for-wordpress-plugin/
A 500 error with Elementor usually happens because of plugin conflicts, server limits, or bad code. To fix it, try disabling other plugins, increase your PHP memory, and check error logs. If that doesn’t work, contact your hosting support for help.