Trash_Mails
(Nivesh Krishna (Murena))
1
When users adds a product to cart, woocommerece-piwik-analytics plugin sends a request to matomo with
Tracked ecommerce cart update: . \MatomoTracker::$DEBUG_LAST_REQUESTED_URL
This creates an abandoned cart entry in matomo visits log even when user fully pays for the order.
Could someone please advice on what to be done?
How did you track? (can you share your tracking code?)
Do you use the WooCommerce Analytics premium plugin?
If so, then please move this topic to the Premium plugin category…
Trash_Mails
(Nivesh Krishna (Murena))
3
@heurteph-ei Yes, I’m using the woocommerce analytics premium plugin for tracking. I’m using this plugin in no-cookie mode (cookies disabled).
Trash_Mails
(Nivesh Krishna (Murena))
4
@heurteph-ei Is there any update? Is someone else able to reproduce?
@innocraft, as this seems to concerns the WooCommerce Analytics premium plugin, I let you reply 
karthik
(Karthik Rajendran)
6
Hi @Trash_Mails ,
Could you please get in touch with our support team at shop@matomo.org