WooCommerceAnalytics - tracking untracked users

We are facing problems with WooCommerceAnalytics:
It tracks users and bots, which are by default ignored in Matomo.

Here two examples:


Problem: There are hundrets / thousands of visits a day. So our statistic is quiet useless at the moment.

Any ideas how to fix it?

Thanks for any reply

Hi Oliver,

Sorry for the delay, can you check your emails. We have contacted via support.