I noticed something rather unusual. Dunno if it’s a bug or not, but it’s quite disturbing so I share it here.
Wikipedia has been a continuous referrer to our website for more than a year. Not a big one (5 to 10 visits / day) but a high-quality one, that we follow carefully. Problem: For a month now, the counter is blocked at 0.
The hyperlinks are still in Wikipedia so the problem does not come from there. So I am wondering if there is a problem with piwik ?
Thanks for your attention !
can you try upgrade to 2.14.0. In a few days if you still have issues, please
- enable debug for tracker: Tracking HTTP API: API Reference - Matomo Analytics (formerly Piwik Analytics) - Developer Docs - v3
- write here a wikipedia page with a link to your website (and which link it is)
I could take a look at it
I have got the same problem with version 2.14.3. I followed a link from Wikipedia; in the dashbord my action is listed as “direct entry”; the same issue exists with links from Wikimedia Commons.
Is there anything I can do to change the situation?
Could it be this ?
As of 2015 wikipedia uses https for all connections
[quote]To ensure that Wikipedia users can share in the world’s knowledge more securely, the Wikimedia Foundation is implementing HTTPS, to encrypt all traffic on Wikimedia sites. […]
Linking from secure connections to non-https sites will prevent the referrer from being transmitted.
Source : http://webmasters.stackexchange.com/questions/51894/why-wikipedia-doesnt-appear-as-a-referral-in-google-analytics-traffic-sources
Thank you! Sounds like that is the explanation. Looks like we have to go back to good old user surveys…