Where and how do I get support?


(Kenneth) #1

How do I contact your support?

I have a bunch of issues regarding user administration, sharing dashboard wont work, etc…


(Lukas Winkler) #2

Hi,

If it is a specific bug you can describe and reproduce, the best way is to open an issue on Github:
https://github.com/matomo-org/matomo

Is you want to ask other Matomo users for their opinion or help, you can ask here on the forum (but as everyone here is a volunteer you are not guaranteed to get an answer)

If you want paid support, you can always contact InnoCraft: InnoCraft - Quality services & products from the makers of Matomo (formerly Piwik)


(Kenneth) #3

Hi Lukas

Thanks for reaching out.

I have now opened an issue on Github.

Looking forward to getting things solved.

/Kenneth