Hi we are using the following url to get some data:
/?module=API&method=Actions.getPageUrls&idSite=1&format=JSON&date=last90&period=day&segment=deviceType==smartphone
For this request we used “smartphone” as writting in the documentation here:
https://developer.matomo.org/api-reference/reporting-api-segmentation
But we get empty values.
If we switch “smartphone” to “Smartphone” we will get Data in some cases entries we also got with “smartphone”.
Is this a known issue or bug, is it desired?
Its also the case even if i use smartphone and Smartphone im getting no results at all. Only when i remove the segmentation i get results.
Hi @breitseite-dev ,
The default pattern is “smartphone” but on my xxxx.matomo.cloud it worked the same: smartphone and Smartphone both gave the same data.
If you are using Matomo On Premises, maybe you can invalidate the data and try again. And update versions to the latest Matomo.
Here is a guide for invalidating:
https://matomo.org/faq/how-to/faq_155/
Then search in our reported bugs, here: