What does it mean when a visit has "0s" duration?

(Cassidy Curtis) #1

Hi folks,

New user here, so my apologies in advance if this is an old question. (I couldn’t find any promising answers by searching the forums or FAQ.)

On one of my domains, most of the visits are listed as having a duration of “0s” (zero seconds). How exactly is this determined, and what does it mean? Does it mean an actual human user clicked on a link, but hit “Back” less than a second later? Does it mean the visitor was a spider or other robot? Or does it mean something else entirely?


(Matthieu Aubry) #2

0s visits are visits with only 1 page view, and we currently can’t track the time actually spent on this one page view, see: Support Ping requests to report a better ‘time on page’ · Issue #2041 · matomo-org/matomo · GitHub

(Cassidy Curtis) #3

Ah, of course, that makes total sense!

Thanks for filling me in. (And yes, that “ping” feature does sound promising… something to look forward to in a future release, I guess! :slight_smile: