first of all, Piwik is a great peace of Software.
However, a great feature would it be if it would co work with the following programs.
X2Engine and or Dolibarr (both are CRMs)
witht his we could track users who registered.
a Chat function for the frontpage
take as a reference https://www.tawk.to/ they track visitors and assigns to ips and browsed websites to each chat.