Viu.one connector error

Has anyone else seen this issue with the viu.one connector in Looker Studio for Matomo?

"### Connector details
There was an error caused by this connector.

Debug

Matomo Analytics by searchVIU GmbH
Exception: undefined
getSchema:9 getData:26"

Any ideas on what can be done by from the user side? Already contacted the company itself but perhaps there is a fix in the meantime?

Connection was fixed by creating a new API Key in Matomo and updating it in the viu.one platform

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