I need help with my Piwik installation. My version is 2.0.3 - I just tried updating from an older version to see if my problem would be resolved, but I am still having problems.
In all the reports on the Dashboard I have “There is no data for this report” displaying. “Visits over time” shows 0 visits, too. I have tried setting the time to “today” to make sure I actually should be seeing data. I have also tried going over the FAQ at Troubleshooting - Analytics Platform - Matomo but nothing is helping so far.
“Visitors in Real-time” is actually displaying relevant data as visitors come in to my site. And the Visitors Log is working, but everything else tells me there is no data.
Piwik is installed on a Windows 2008 server with cron running (apparently successfully from the return value on the task) in the Task Scheduler every hour. Archiving triggered from the browser is disabled in settings, as instructed by the document helping me set-up cron.
PHP is version 5.3.4. I don’t see any errors in the php.ini log I set for error reporting.
I enabled the DBStats plugin in the Piwik Settings and under “Diagnostic - Database usage” and I see data in the Tracker Tables, Metric Tables, Metrics, and Other Tables. The Report Tables and Reports seem to have no row count.