Visitor Log bug --- pls help


#1

Please advise how to fix this bug :slight_smile:
Please see the screenshot attached here.
Thank you! :slight_smile:


WARN Live[2014-05-16 12:28:13] [60a26] Failed to get data from API: Trying to add two strings values in DataTable\Row::sumRowArray: 'Kê™T{r®' + 'Áêù“v¥Z'#0 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/DataTable/Row.php(501): Piwik\DataTable\Row->sumRowArray('K??T?{r?', '?????v?Z')#1 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/DataTable/Row.php(469): Piwik\DataTable\Row->getColumnValuesMerged('sum', 'K??T?{r?', '?????v?Z')#2 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/DataTable/Filter/Truncate.php(105): Piwik\DataTable\Row->sumRow(Object(Piwik\DataTable\Row), false, false)#3 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/DataTable/Filter/Truncate.php(72): Piwik\DataTable\Filter\Truncate->addSummaryRow(Object(Piwik\DataTable))#4 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/DataTable.php(426): Piwik\DataTable\Filter\Truncate->filter(Object(Piwik\DataTable))#5 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/API/DataTableGenericFilter.php(143): Piwik\DataTable->filter('Truncate', Array)#6 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/API/DataTableGenericFilter.php(37): Piwik\API\DataTableGenericFilter->applyGenericFilters(Object(Piwik\DataTable))#7 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/Plugin/Visualization.php(561): Piwik\API\DataTableGenericFilter->filter(Object(Piwik\DataTable))#8 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/Plugin/Visualization.php(314): Piwik\Plugin\Visualization->applyGenericFilters()#9 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/Plugin/Visualization.php(171): Piwik\Plugin\Visualization->applyFilters()#10 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/Plugin/ViewDataTable.php(375): Piwik\Plugin\Visualization->buildView()#11 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/Plugin/Controller.php(281): Piwik\Plugin\ViewDataTable->render()#12 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/plugins/Live/Controller.php(93): Piwik\Plugin\Controller->renderReport('getLastVisitsDe...')#13 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/plugins/Live/Controller.php(101): Piwik\Plugins\Live\Controller->getLastVisitsDetails()#14 [internal function]: Piwik\Plugins\Live\Controller->getVisitorLog()#15 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/FrontController.php(500): call_user_func_array(Array, Array)#16 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/FrontController.php(85): Piwik\FrontController->doDispatch(NULL, NULL, NULL)#17 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/core/dispatch.php(34): Piwik\FrontController->dispatch()#18 /nfs/c10/h01/mnt/143258/domains/domain.com/html/piwik/index.php(47): require_once('/nfs/c10/h01/mn...')#19 {main}


(Matthieu Aubry) #2

this bug has been fixed in latest beta version, please upgrade, see I would like to test early beta and RC releases, how do I enable automatic updates to use these development versions? - Analytics Platform - Matomo


#3

Matt,

I have updated Piwik to the latest beta release.
But the detailed visitor logs does not display on the Visitor Log page.
Please see the screenshot attached here.

Thank you!


(Matthieu Aubry) #4

please execute this SQL query on your database


DELETE FROM piwik_option WHERE option_name LIKE '%viewDataTableParameters_root_Live%'

This should then restore the visitor log to normal state


#5

Matt, thank you! It is ok now :slight_smile: