I installed Piwik yesterday on our server, and everything seems to be working correctly. The visitor log shows users from different countries and is differentiating unique users. However, all the entries come up as the same IP and provider.
I have searched around on this issue, but haven’t been able to find anything to fix it. I have since also installed GeoIP which is running fine too, but the same IP and provider always comes up.
The server is not yet behind a load balancer, which is what I initially thought to be causing the issue.
Any help would be greatly appreciated.