Visitor Localtime Appears Off


#1

Hey, I’m not sure what is being used to capture the visitor local time, but it seems to be off in at least two of the 10 or so entries I looked at.

First, I am in the Pacific Timezone ( UTC -8 ). Today I had a visitor from the same city log:

First Action Time: 2011-03-16 21:34:45 UTC (1:34pm my time)
Visitor Localtime: 14:34:45 (2:34pm their time)

These should be the same.

Second example, someone from the Eastern (UTC -5)

First Action Time: 2011-03-16 21:58:41 UTC (1:58pm my time)
Visitor Localtime: 14:58:51 UTC (2:58pm their time)

These are only 1 hour apart, but should be 3 hours apart.

Is this because of the visitors clock being that time, or is there a way for me to alter these to show correctly?


(Matthieu Aubry) #2

This is based on the visitor operating system time


(jstock) #3

Are you accounting for Daylight Savings Time? Currently Eastern Time is UTC-4 not UTC-5 this changed on 3/12

John