Visit duration is almost always 0

I have a landingpage which is a single page application and I am a bit confused because for almost all my visitors when I look at the real-time log it says the following:

“Spent a total of 0s on the website, and viewed 1 pages in 1 visits.”

How can the visit duration be 0 for almost all of them? I don’t believe that all of them are bounces.

1 Like

Hi @Isabell
How do you track? (JavaScript, MTM, server-side, log analytics, etc.)
How did you configure the HeartBeat Timer?
https://developer.matomo.org/guides/tracking-javascript-guide#accurately-measure-the-time-spent-on-each-page
For MTM:

See also:

We use JavaScript. I added _paq.push([‘enableHeartBeatTimer’]); to the code now.

Hi @Isabell
Don’t hesitate to share if this solved your problem or not… :wink:

Why is it not default?
Who wants to not accurately measure?