I have piwik/matomo server installed in our production as well as my local environment.
Basically I have 2 requirements -
- Track campaign using pk_campaign and pk_kwd, currently I see no data despite including image tracker code in the html page and appropriately using query parameters.
- Track outlinks (external links) clicked by the users
But none of the two requirements are working.
Kindly help me in this regard and provide your expert suggestions.
The image tracker is just an image in the website that loads when the website is loaded. So the Matomo server is only notified that a user loaded the image and it was embedded in site x.
Campaign tracking may be working, even though I can’t promise much.
But tracking other user interaction (apart from loading a website where the image is included) is impossible as a image doesn’t know where you click.
Also, could you please tell me what can be the possible causes of campaign not working as expected?