Upgrade from 2.2.0 to 2.3.0 failure

Hello there,

I’ve just attempted to update my working 2.2.0 installation with 2.3.0 but accessing the main page fails with:

Warning:is_file(): open_basedir restriction in effect. File(/plugins/Zeitgeist/stylesheets/less/_colors.less.less) is not within the allowed path(s): (C:\Inetpub\temp;D:\Inetpub) in D:\Inetpub\WWWRoot\piwik\vendor\leafo\lessphp\lessc.inc.php on line 82

Backtrace -->

#0 Piwik\Error::errorHandler(…) called at [:]
#1 is_file(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\leafo\lessphp\lessc.inc.php:82]
#2 lessc->fileExists(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\leafo\lessphp\lessc.inc.php:73]
#3 lessc->findImport(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\leafo\lessphp\lessc.inc.php:107]
#4 lessc->tryImport(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\leafo\lessphp\lessc.inc.php:753]
#5 lessc->compileProp(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\leafo\lessphp\lessc.inc.php:284]
#6 lessc->compileProps(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\leafo\lessphp\lessc.inc.php:278]
#7 lessc->compileRoot(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\leafo\lessphp\lessc.inc.php:193]
#8 lessc->compileBlock(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\leafo\lessphp\lessc.inc.php:1807]
#9 lessc->compile(…) called at [D:\Inetpub\WWWRoot\piwik\core\AssetManager\UIAssetMerger\StylesheetUIAssetMerger.php:34]
#10 Piwik\AssetManager\UIAssetMerger\StylesheetUIAssetMerger->getMergedAssets(…) called at [D:\Inetpub\WWWRoot\piwik\core\AssetManager\UIAssetMerger.php:54]
#11 Piwik\AssetManager\UIAssetMerger->generateFile(…) called at [D:\Inetpub\WWWRoot\piwik\core\AssetManager.php:169]
#12 Piwik\AssetManager->getMergedStylesheet(…) called at [D:\Inetpub\WWWRoot\piwik\core\View.php:261]
#13 Piwik\View->applyFilter_cacheBuster(…) called at [D:\Inetpub\WWWRoot\piwik\core\View.php:246]
#14 Piwik\View->renderTwigTemplate(…) called at [D:\Inetpub\WWWRoot\piwik\core\View.php:240]
#15 Piwik\View->render(…) called at [D:\Inetpub\WWWRoot\piwik\plugins\LanguagesManager\LanguagesManager.php:96]
#16 Piwik\Plugins\LanguagesManager\LanguagesManager->getLanguagesSelector(…) called at [D:\Inetpub\WWWRoot\piwik\plugins\LanguagesManager\LanguagesManager.php:72]
#17 Piwik\Plugins\LanguagesManager\LanguagesManager->addLanguagesManagerToOtherTopBar(…) called at [:]
#18 call_user_func_array(…) called at [D:\Inetpub\WWWRoot\piwik\core\EventDispatcher.php:98]
#19 Piwik\EventDispatcher->postEvent(…) called at [D:\Inetpub\WWWRoot\piwik\core\Piwik.php:766]
#20 Piwik\Piwik::postEvent(…) called at [D:\Inetpub\WWWRoot\piwik\core\Twig.php:147]
#21 Piwik\Twig->Piwik{closure}(…) called at [:]
#22 call_user_func_array(…) called at [D:\Inetpub\WWWRoot\piwik\tmp\templates_c\00\5b\b51d4c6601fadc1e6cd9195bf2d76749e91718f36c302d5d3d697b37bde1.php:34]
#23 __TwigTemplate_005bb51d4c6601fadc1e6cd9195bf2d76749e91718f36c302d5d3d697b37bde1->block_content(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\twig\twig\lib\Twig\Template.php:144]
#24 Twig_Template->displayBlock(…) called at [D:\Inetpub\WWWRoot\piwik\tmp\templates_c\a4\3e\5fa343717adcfab7fc3e2350cbd1bc3cf46b8e4502aea6d332bd03b87c0f.php:70]
#25 __TwigTemplate_a43e5fa343717adcfab7fc3e2350cbd1bc3cf46b8e4502aea6d332bd03b87c0f->doDisplay(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\twig\twig\lib\Twig\Template.php:278]
#26 Twig_Template->displayWithErrorHandling(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\twig\twig\lib\Twig\Template.php:252]
#27 Twig_Template->display(…) called at [D:\Inetpub\WWWRoot\piwik\tmp\templates_c\00\5b\b51d4c6601fadc1e6cd9195bf2d76749e91718f36c302d5d3d697b37bde1.php:24]
#28 __TwigTemplate_005bb51d4c6601fadc1e6cd9195bf2d76749e91718f36c302d5d3d697b37bde1->doDisplay(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\twig\twig\lib\Twig\Template.php:278]
#29 Twig_Template->displayWithErrorHandling(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\twig\twig\lib\Twig\Template.php:252]
#30 Twig_Template->display(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\twig\twig\lib\Twig\Template.php:263]
#31 Twig_Template->render(…) called at [D:\Inetpub\WWWRoot\piwik\vendor\twig\twig\lib\Twig\Environment.php:292]
#32 Twig_Environment->render(…) called at [D:\Inetpub\WWWRoot\piwik\core\View.php:245]
#33 Piwik\View->renderTwigTemplate(…) called at [D:\Inetpub\WWWRoot\piwik\core\View.php:240]
#34 Piwik\View->render(…) called at [D:\Inetpub\WWWRoot\piwik\plugins\CoreUpdater\Controller.php:346]
#35 Piwik\Plugins\CoreUpdater\Controller->runUpdaterAndExit(…) called at [D:\Inetpub\WWWRoot\piwik\plugins\CoreUpdater\Controller.php:310]
#36 Piwik\Plugins\CoreUpdater\Controller->index(…) called at [:]
#37 call_user_func_array(…) called at [D:\Inetpub\WWWRoot\piwik\core\FrontController.php:500]
#38 Piwik\FrontController->doDispatch(…) called at [D:\Inetpub\WWWRoot\piwik\core\FrontController.php:85]
#39 Piwik\FrontController->dispatch(…) called at [D:\Inetpub\WWWRoot\piwik\core\dispatch.php:34]
#40 require_once(…) called at [D:\Inetpub\WWWRoot\piwik\index.php:47]

Any pointers?

Thank you.

Thanks for the report! could you please create a ticket in our issue tracker: http://dev.piwik.org/

I have the same issue. I am running on a windows system Server 2008 R2, IIS 7.5, PHP 5.5.13. It has happens on 3 different test serversall running the same configurations.

Hello,

I’ve just filed Openbasedir regression · Issue #5325 · matomo-org/matomo · GitHub

Thank you.

Edoardo