Upgrade Error 2.12.0 - 2.12.1

brucedwilliams: there are 2 problems:

  • auto-update broken, the patch has been mentioned here and this is fixed in 2.13 (so you only have to patch 2.12, then you can forget about it)
  • HTTPS update doesn’t work (because of an SSL error): your server doesn’t support SSL, so you have to fix your server (google might be helpful here). We have added a few things in Piwik 2.13 to try and solve the most common issues, but the rest have to be fixed on your server (or ignored if you don’t mind non-secure update).

If updating using HTTPS isn’t supported by your server there is the HTTP (non-secure) update that is still available (this is actually the reason why we kept this option available).

Unfortunately if you are on the version before the patch came out you are really stuck unless you find this post about

curl_exec: Unknown SSL protocol error in connection to builds.piwik.org:443

Then there really is no way forward except a manual fix. Hopefully this post will appear more often in search results.