Unknown agent segment

(Samuele Kaplun) #1


I would like to create a segment with all the visitors with unknown devices in order to try to debug unrecognized user agent.

Is this possible? I don’t seem to be able to find the Unknwon value when I choose from the automatic dropdown of e.g. Software or Operating System.

Best regards,

(Lukas Winkler) #2


This should show you all visits where no browser could be detected.

(Samuele Kaplun) #3

So even if it doesn’t autocomplete it should still be understood?

Thanks a lot! I will try it.

(Lukas Winkler) #4


It did autocomplete both of them for me.

(Samuele Kaplun) #5

Ah. Indeed “Unknown” is there for device brand, but is not there though for “Device type”, which is the broader category I am trying to verify…

(Lukas Winkler) #6


I think you are onto something…

I also fail to add a Device Type segment.

Even this “clever” trick doesn’t result in anything.

I’m also not sure how an Unknown Device Type can happen as I always thought about it as an fixed list.