Hi!
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We are currently running Matomo version 3.7.0.
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I have searched everywhere I know of, trying to find an explanation for “Unique visitors (daily sum) and Users (daily sum)”.
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When we compare the visits, unique visitors, and users in the Visitors Overview, to the same fields in a “Custom Variables” Report with “Visitor Name”, for the exact same timeframe, the numbers don’t match!?!?
Timeframe: This week (which only has two days of activity so far):
From 2019-07-22 to 2019-07-28
Visits Overview (tab):
- 1,058 visits, 468 unique visitors
- 430 users
Custom Variables (tab) with “Visitor Name” as the only variable:
matomo statistics - RSS .__feedview__sidebar { display: none; } .__feedview__mainbody { margin-right: 0px }
| Label | Visits | Actions | Maximum actions in one visit | Total time spent by visitors (in seconds) | Bounces | Visits with Conversions | Unique visitors (daily sum) | Users (daily sum) |
|---|---|---|---|---|---|---|---|---|
| Visitor Name | 1015 | 2581 | 44 | 254568 | 498 | 0 | 602 | 561 |
Notice:
- Overview has 1,058 visits, whereas the Custom Variables export (report) has 1015 Visits!?!?
- Overview has 468 unique visitors, whereas the Custom Variables export (report) has 602!?!?
- Overview has 430 users, whereas the Custom Variables export (report) has 561!?!?
What does “daily sum” mean?
Thank You!