tassoman
(Tassoman)
1
Hello there, I was trying to enable plugin Tag Manager inside my 4.9.1 installation but I got an error 500 and unhandled exception inside logs:
ERROR Piwik\ExceptionHandler[2022-05-18 14:09:18 UTC] [c0e2c] Uncaught exception: /var/www/html/matomo_4-9-1/libs/Zend/Db/Statement/Pdo.php(236): SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘piwik.piwik_tagmanager_container’ doesn’t exist [Query: ?module=CoreHome&action=index&idSite=110&period=day&date=yesterday, CLI mode: 0]
Base table or view not found: 1146 Table ‘piwik.piwik_tagmanager_container’ doesn’t exist
If i try to activate by CLI any error occur but web frontend dies with the same error.
is it a new installation ? an update?
It seems the table creation/update failed somewhere…
tassoman
(Tassoman)
3
We’re using Matomo since the Piwik era but installing Tag Manager just now.
Maybe I need to file an issue on the github?
@innocraft do you have an idea?
karthik
(Karthik Rajendran)
5
Hi @tassoman ,
Are you trying to install Tag manager separately or just activating it? It was in built from version 3 of Matomo.
tassoman
(Tassoman)
6
I tried to activate TagManager plugin by web inteface with no luck. Then I tried by CLI console with the same error.
CLI command was: php console plugin:activate TagManager
. After enabling by console (with no error) web interface goes down with error 500.
Inside plugins web admin inteface, TagManager appears as (core) plugin. So I bet there’s no need for installation.
Did you find a solution on your issue?
Maybe you source files were corrupted?
tassoman
(Tassoman)
8
Hello, thank you @heurteph-ei my question was answered on GitHub, thank you for caring.