Unable to create heatmaps filtering by tracker url instead of browser url

Premium Features
1

Hi!

I’ve the Heatmap & session recording plugin, and I have the following issue:

I’m using the setCustomUrl( string ) in my matomo.js but when configuring my heatmap recording I’m unable to make work the custom url in the heatpmap recording configuration. If I use the browser url it record the session of the main page, but when I use the custom, it doesn’t record anything.

I have been reading the documentation and I found the matchTrackerUrl() but I don’t know how to use this in the heatmap configuration.

Do someone know how to use the tracker url instead of the browser url?

Thank you in advance.

Best regards

2

Hi there,

Can you please share the URL where you have this configured with shop@innocraft.com? We will investigate further from there.

Thanks,