Unable to create heatmaps filtering by tracker url instead of browser url


I’ve the Heatmap & session recording plugin, and I have the following issue:

I’m using the setCustomUrl( string ) in my matomo.js but when configuring my heatmap recording I’m unable to make work the custom url in the heatpmap recording configuration. If I use the browser url it record the session of the main page, but when I use the custom, it doesn’t record anything.

I have been reading the documentation and I found the matchTrackerUrl() but I don’t know how to use this in the heatmap configuration.

Do someone know how to use the tracker url instead of the browser url?

Thank you in advance.

Best regards

Hi there,

Can you please share the URL where you have this configured with shop@innocraft.com? We will investigate further from there.