Tracking E-Com with GA4 DataLayer

Hello everyone,

Actually, I’m using a GA4 DataLayer with Matomo Cloud and both tag managers ( MTM and GTM)

I’d like to have all purchases tracked, with names and ids, for my client.

In this case, it’s good.

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But sometimes, it’s tracked in Matomo like it, or it.

In theses 2 cases, either there are no considered purchases which couldn’t be see in e-com report, or either there is a purchase but without the product ID and product NAME, so it can “falsifiy” datas in e-com report.

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And lastly, there is only the goal, which I can’t see on e-com reports.

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It can be quite frustrating for reporting, mostly for the expectations of my client.

I’d like to have a full e-com reporting with product ID, product price and product name, for each purchase or at least the greatest number.

Do you have a solution about it please ?

Best regards,

Is it possible to have an exchange about it with someone from the support please ? :pray:
Just to check the implementation if I need to modify some things quite fastly

Hi @Ant5669
As you use Matomo cloud, you can reach the support team directly by email.