The classic -> no data

Support & Bugs
1

I’ve got an oxid shop here http://www.bartels-intralogistics.de

The install (and version) of Piwik is from 2 days ago.
I’ve gone through the trouble shooting / faq and found nothing that applies.

I’m using at the moment the oxid plug-in, but i’ve also deactivated that and put the “normal” tracking code in.
Makes no difference, no data at all, with any browser.
It looks like nothing is being written into the database.(well the table piwik_archive_numeric_2013_02, and options have gone content, but thats it.)

So now i’m stuck.

Anyone got any ideas ?
thanks

2

Can someone give me a clue here.

Have set up a second test site here http://testshop.bartels-sondermaschinenbau.de/ and used the original piwik tracker code,not the oxid plugin code but nothing at all

The server settings are all ok.
What else can i check ?

and btw while going through the trouble shooting, i came across this bit

If your host uses mod_security to block requests containing URLs (eg. hosts like HostGator, The Planet), you should contact your provider to whitelist your domain (or URL) and disable mod_security for your website.

Alternately, if your Piwik is hosted on the same domain as your website being tracked, you can edit your Piwik Javascript Tracking code to force data to be sent in POST, to avoid the mod_security check. Before the line _paq.push([‘trackPageView’]); you can add the following line _paq.push([‘setRequestMethod’, ‘POST’]);

But this is my tracking code and _paq.push does not exist


<!-- Piwik -->
<script type="text/javascript">
var pkBaseURL = (("https:" == document.location.protocol) ? "https://analytics.bartels-intralogistics.de/" : "http://analytics.bartels-intralogistics.de/");
document.write(unescape("%3Cscript src='" + pkBaseURL + "piwik.js' type='text/javascript'%3E%3C/script%3E"));
</script><script type="text/javascript">
try {
var piwikTracker = Piwik.getTracker(pkBaseURL + "piwik.php", 2);
piwikTracker.trackPageView();
piwikTracker.enableLinkTracking();
} catch( err ) {}
</script><noscript><p><img src="http://analytics.bartels-intralogistics.de/piwik.php?idsite=2" style="border:0" alt="" /></p></noscript>
<!-- End Piwik Tracking Code -->
3

problem solved !
hurray !

in the settings of the plug-in i was missing the end slash
had http://analytics.bartels-intralogistics.de

instead of http://analytics.bartels-intralogistics.de/

4

ok please report to the plugin developer to automatically add the / at the end of if not specified. This is a nice thing to do for UX.

5

good idea