Sums of visitors, pageviews etc. in dashboard are incorrect

Dear all,

As you can see from [attachment 1998 Sumsofvisitorspageviewsetc.indashboardareincorrect.png] the sums of visitos, pageviews etc do not add up correctly.

The graph definitely shows visitors, whereas the report says there were 0 vistors.

Can anyone help?

Best regards from Bamberg/Germany


In the old time of Piwik 1.12 the trick was to remove the widget from dashboard and add it again…

Is the trick still useful ?

Tell us. :slight_smile:


Check you setup: How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo

@Dali: No, did not help unfortunately.

@matt: Thank you, I will check with my colleagues from the IT department.