Suddenly [an error occurred while processing this directive]

Support & Bugs
1

Hi there,

I am since yesterday (last update I did of Piwik software) getting the following error when accessing Piwik on my server:

[an error occurred while processing this directive]

Server-Error log says:
[Mon Jun 03 08:25:03.943849 2014] [cgi:error] [pid 23873] [client 105.232.247.50:62985] AH01228: exec used but not allowed in /home/hitradio/public_html/500.shtml
[Mon Jun 03 08:25:03.943564 2014] [:error] [pid 23873] [client 105.232.247.50:62985] SoftException in Application.cpp:601: Directory “/home/hitradio/public_html/analytics” is writeable by group

Any ideas?

Cheers
Christian

2

what is your webserver version? Could you try upgrade to latest beta: I would like to test early beta and RC releases, how do I enable automatic updates to use these development versions? - Analytics Platform - Matomo

3

Would love to use the beta, but as I cannot log in…
I am running (for weeks without problems) on:
Apache version 2.4.9
PHP version 5.3.28
MySQL version 5.6.16