Some mobile devices not being detected

Support & Bugs
1

Just found two mobile devices which are not detected.

user agents:

Mozilla/4.0 (PSP (PlayStation Portable); 2.00)

and

Mozilla/5.0 (en-us) AppleWebKit/525.13 (KHTML, like Gecko; Google Wireless Transcoder) Version/3.1 Safari/525.13

neither are counted as visits of any kind. i.e. the are completely ignored so don’t show in stats at all.

the first one runs javascript. The second one doesn’t but I can see the nonscript call to piwik.php

edit:

The second one is IP 74.125.16.66 which is google. That may have been me testing in mobile search on desktop browser. But the first one was definitely not me.

2

It has been said in the past that the noscript part of the tracker doesn’t really do anything yet.
I’m not sure if something changed.

3

it should at least be able to record visit as a visit with javascript disabled on browser.

4

you should use the imagetracker in the noscript tag

5

OK, I’ll have a look at that.

6

See request for a better device detection in piwik! this ticket: Better Device detection (mobile, TVs, consoles, etc.): New "Devices" report? · Issue #3612 · matomo-org/matomo · GitHub