SOLVED: Mobile app login error 447


#1

In Android mobile 2 app I always get an error.


See attached picture.

Matomo version 3.8 and latest mobile version. But I had the same problem with the previous versions as well.
I don’t find any log on the server regarding this error.
If you need more details please let me know and I try to provide it.
Thank you


(Lukas Winkler) #2

Hi,

The status code “447” doesn’t exist in any standard, so it seems like your webserver is intercepting/blocking this request for some reason.
Please check your webserver log (not php log) or contact your host about this.


#3

Hi.

Thanks for the hint. :slight_smile:
I checked the host server config. I started to disable Nginx firewall option one by one and I found that the “User-Agents Attack Protection” blocks the Mobile client. After I disabled it I was able to login and use the Mobile client.
Thank again!