So, uhm, how long before stats start showing up?

Support & Bugs
1

I installed a copy of piwik on my server and pasted the javascript generated to several pages on my website at the end of my html just before the . I am wondering how long it takes before I start seeing hit results in piwik.

Is there a way to test the file (a la google) to see that the file is reporting properly?

TIA,
Tim

2

You could show us your url to see if the code is properly added.
I think usually the data should appear in an hour, at most in a day (depending on your settings).

3

It has been 36 hours since I installed piwik. Here is the link to one of the pages that has the javascript pasted: http://www.timothymui.com/index.html

4

Well, if you look at the page you get a big fat javascript error message


Error: unterminated string literal

so you can wait forever.
You should paste the code without modifications. At least linebreaks were added by you or your editor.

5

Thomas, thanks for the response. I copied and pasted exactly as the javascript was displayed in Chrome.

I am using Google Chrome and it appears to be loading from cache even when I force a reload. Could you provide me a screen capture or paste more information here for me?

Tim

6

Ok. I did some testing with various pages using variations of the following:

One page with my original Google javascript and the piwik javascript. Results: No detection
One page with no Google javascript and the piwik javascript. Results: No detection
One page with no Google javascript and repasted piwik javascript: Results: No detection
One page with no Google javascript and piwik image link: Results: Detection, but limited info.

So, what am I doing wrong? Advice on this would be appreciated.

This is the page with only the piwik javascript: http://www.timothymui.com/Contact.html

7

IE8 loads the page and reports an error:


Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; AskTbARS/5.8.0.12304)
Timestamp: Mon, 13 Dec 2010 23:29:31 UTC


Message: Unterminated string constant
Line: 95
Char: 67
Code: 0
URI: http://www.timothymui.com/Contact.html

That corresponds to the line with the document.write. This should be one line, not two:


document.write(unescape("%3Cscript src='" + pkBaseURL + "piwik.js' type='text/javascript'%3E%3C/script%3E"));
8

That fixed my issue. Thanks vipsoft!

I don’t know how much a Labatt’s Blue costs anymore, but hope that helps.