This is my first post in the forum, please be gentle. I’ve tried searching for solutions to this but have come up short.
I’m trying to configure Piwik to use SMTP to send email. I have my Piwik installation hosted on Webfaction, and I have used their SMTP server successfully from WordPress.
I cannot get it to work with Piwik though. If I use port 465 the app becomes unresponsive. When I use port 25 I get the following error message:
Error: 5.7.1 : Client host rejected: Access denied Possible reason: your host may have disabled the mail() function. Please contact your Piwik administrator.
I have tried with each authentication method listed in the select, but the same error each time. I have confirmed that my username and password are correct.