Slow Dashboard for SharePoint 2019

Support & Bugs
1

Hello,

We have set up Matomo for our SharePoint 2019 environment on a dedicated server (4 CPU Cores @2.30Ghz, 8 GB RAM, HeidiSQL)
We started tracking user activity since February and got ca. 500k page views per month. The server itself is a VM, and only SSDs are used.

Problem: the Matomo default Dashboard seems to load very slowly. When the period is set for 1 day it is still manageable, but any data for a week or more takes several minutes to load. And that is just for one single Matomo user. CPU of the server is at 100%.

Is there something that we are missing besides increasing server capabilities?

Looking forward to your answers, Cheers.

2

Hi,

Do you by chance have browser archving enabled in Matomo? It might cause reports to be regenerated when viewing instead of simply displaying the ones that were created with the cronjob.

3

Hi Lukas,
Just checked and Browser archiving was indeed enabled. We’ll disable it, let the cronjob do its work and report, whether this helps.

Cheers

Update: so far, this seemed to have improved performance tremendously. Thanks

1 Like