Showing incorrect client IP in stats


I have installed a self-hosted copy of Piwik, and use the proxy script as described here:

To hide the domain name of where the Piwik script is installed.

Everything was working fine when I used the default geo tracking.

But my problem is now that I have set Piwik to use the GeoIP (Php) tracking (I’m using a shared host) all of the IPs being reported are the IP of my server, and no longer the true client IP.

I followed the recommend changes listed in the FAQ here:

My config.ini.php now includes:

assume_secure_protocol = “1”
proxy_client_headers[] = “HTTP_X_FORWARDED_FOR”
proxy_host_headers[] = “HTTP_X_FORWARDED_HOST”
salt = “c0c87632260cf1d18493d6a03a85XXXX”
trusted_hosts[] = “
trusted_hosts[] = “

But it has made no difference.

Can anyone help me with this at all?

The correct browser, OS and pages viewed are all showing correct, just not the IP/Country (Im in the UK, hosting in the US).

Many thanks!

Tracker proxy script uses cip parameter to forward the IP address. The value is extracted here. IMO you don’t need these settings:

proxy_client_headers[] = "HTTP_X_FORWARDED_FOR"
proxy_host_headers[] = "HTTP_X_FORWARDED_HOST"

It’s possible that forcing the IP address via cip parameter doesn’t work because of a wrong token_auth. Could you confirm that this token is a valid superuser token? Depending on your configuration, it should be set either in the config file or in the script directly.

Actually this is for a webserver that is behind a proxy not for the tracking proxy!