I didn’t received any email from piwik forum by some time and seems to me a little strange as I used to received some by day. In order to check why I try make login. Forgot my password andmade many attemps to recover it by the link near login form and never received any email. More strange even.
As I have access to our mail access logs I try to check the reason why the emails doesn’t arrive to my inbox. The reason is that your SPF record is wrong:
spf-reject: HELO(mailhost.discoursehosting.com) from 188.8.131.52. MAILFROM:email@example.com
Investigate further and in for exemple SPF Policy Tester with 184.108.40.206 and firstname.lastname@example.org in IP and sender it gave a softfail which some server may pass but ours because of intensive SPAM is blocking.
I think you must correct this because some other user may experience this issue. In the past - don’t know how many ago - it used to work fine and I remenber to receive your emails with email@example.com if I remenber it right.
Maybe something in your hosting company or configurations have changed…