I’m currently trying out the session recordings plugin. The recordings start just fine, but they record ONLY the entry page interaction, not the following pages.
I can see in the visitor log that the user has visited multiple pages.
This is the setup i use:
Here’s our System Report:
# Matomo
- Matomo Plugin Version: 5.3.3
- Config exists and is writable.: Yes (“$abs_path/wp-content/uploads/matomo/config/config.ini.php” )
- JS Tracker exists and is writable.: Yes (“$abs_path/wp-content/uploads/matomo/matomo.js” )
- Plugin directories: Yes ([{“pluginsPathAbsolute”:“$abs_path/wp-content/plugins/matomo/plugins”,“webrootDirRelativeToMatomo”:“../plugins”},{“pluginsPathAbsolute”:“$abs_path/wp-content/plugins”,“webrootDirRelativeToMatomo”:“../../”}])
- Tmp directory writable: Yes ($abs_path/wp-content/cache/matomo)
- Matomo Version: 5.3.2
- Matomo Blog idSite: 1
- Matomo Install Version: 5.3.3 (Install date: 2025-10-30 11:50:47)
- Upgrades outstanding: No
- Upgrade in progress: No
Endpoints
- Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
- Matomo JavaScript Tracker - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
- Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
- Matomo HTTP Tracking API - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
Crons
- Server time: 2025-10-31 10:26:31
- Blog time: 2025-10-31 11:26:31 (Below dates are shown in blog timezone)
- Sync users & sites: Next run: 2025-10-31 18:58:21 (7 hours 31 min) ( Last started: 2025-10-30 18:58:44 (-16 hours 27 min). Last ended: 2025-10-30 18:58:44 (-16 hours 27 min). Interval: daily)
- Archive: Next run: 2025-10-31 11:58:21 (31 min 50s) ( Last started: 2025-10-31 10:58:38 (-27 min 53s). Last ended: 2025-10-31 10:59:48 (-26 min 43s). Interval: hourly)
- Update GeoIP DB: Next run: 2025-11-29 18:58:21 (29 days 7 hours) ( Last started: 2025-10-30 18:58:42 (-16 hours 27 min). Last ended: 2025-10-30 18:58:44 (-16 hours 27 min). Interval: matomo_monthly)
Mandatory checks
- PHP version >= 7.2.5: ok
- PDO extension: ok
- PDO\MYSQL extension: ok
- MYSQLI extension: ok
- Other required extensions: ok
- Required functions: ok
- Required PHP configuration (php.ini): ok
- Directories with write access: ok
- Directories with write access for Tag Manager: ok
Optional checks
- 64-bit PHP Binary: ok
- Tracker status: ok
- Memory limit: ok
- Time zone: ok
- Open URL: ok
- GD > 2.x + FreeType (graphics): ok
- Other extensions: ok
- Other functions: ok
- Filesystem: ok
- Last Successful Archiving Completion: ok
- Database abilities: ok
- Max Packet Size: ok
- Geolocation: ok
- Update over HTTPS: ok
- Mobile Messaging SMS Provider: ok
- Heatmap & Session Recording Tracking: ok
- Supports Async Archiving: No
- Async Archiving Disabled in Setting: No
- Location provider ID: geoip2php
- Location provider available: Yes
- Location provider working: Yes
- Had visit in last 5 days: Yes
- Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)
Matomo Settings
- Track mode: tagmanager
- Track ecommerce: No
- Track codeposition: footer
- Track api endpoint: default
- Track js endpoint: default
- Version history: 5.3.3, 5.3.2, 5.3.1, 5.3.0, 5.2.2
- Core version: 5.3.2
- Last tracking settings update: 1759396168
- Last settings update: 1759396168
- Track ecommerce: No
- Mail history: 2025-10-01 00:00:39, 2025-10-01 00:00:38, 2025-10-01 00:00:37
- Show get started page: 0
Logs
- None:
WordPress
- Home URL: $site_url
- Site URL: $site_url
- WordPress Version: 6.8.3
- Number of blogs: 1
- Multisite Enabled: No
- Network Enabled: No
- WP_DEBUG: No
- WP_DEBUG_DISPLAY: Yes
- WP_DEBUG_LOG: Yes
- DISABLE_WP_CRON: -
- FORCE_SSL_ADMIN: Yes
- WP_CACHE: No
- CONCATENATE_SCRIPTS: -
- COMPRESS_SCRIPTS: -
- COMPRESS_CSS: -
- ENFORCE_GZIP: -
- WP_LOCAL_DEV: -
- WP_CONTENT_URL: $site_url/wp-content
- WP_CONTENT_DIR: $abs_path/wp-content
- UPLOADS: -
- BLOGUPLOADDIR: -
- DIEONDBERROR: -
- WPLANG: -
- ALTERNATE_WP_CRON: -
- WP_CRON_LOCK_TIMEOUT: 60
- WP_DISABLE_FATAL_ERROR_HANDLER: -
- MATOMO_SUPPORT_ASYNC_ARCHIVING: -
- MATOMO_ENABLE_TAG_MANAGER: -
- MATOMO_SUPPRESS_DB_ERRORS: -
- MATOMO_ENABLE_AUTO_UPGRADE: -
- MATOMO_DEBUG: -
- MATOMO_SAFE_MODE: -
- MATOMO_GLOBAL_UPLOAD_DIR: -
- MATOMO_LOGIN_REDIRECT: -
- Permalink Structure: /%postname%/
- Possibly uses symlink: No
- Upload base url: $site_url/wp-content/uploads
- Upload base dir: $abs_path/wp-content/uploads
- Upload url: $site_url/wp-content/uploads/2025/10
- Custom upload_path:
- Custom upload_url_path:
- Compatible content directory: Yes
- WP_Filesystem Initialized: Yes
- Warning System Cron Set Up: No (Warning: Your WordPress site does not appear to have a system cron job set up to run the WordPress cron. Matomo uses the WordPress cron to generate reports and to delete temporary data to provide compliance with various privacy regulations (e.g., GDPR). Without a system cron job set up, these tasks may be run irregularly or infrequently, which could lead to personal data being retained longer than allowed. To avoid this, we recommend setting up a system cron job to run the WordPress cron regularly. Contact your hosting provider if you require help with this.)
WordPress Plugins
MU Plugins
- Elementor Safe Mode: 1.0.0
- Index WP MySQL For Speed Upgrade Filter for mu-plugins.: 1.5.4
Plugins
- Admin Menu Editor: 1.14.1
- Admin Notices Manager: 1.6.0
- Advanced Custom Fields: 6.6.2
- Advanced Custom Fields PRO: 6.5.1
- All-in-One WP Migration and Backup: 7.100 (Network enabled)
- Ally - Web Accessibility & Usability: 3.8.1
- Auto Delete Post: 1.1.7
- Better Search Replace: 1.4.10 (Network enabled)
- Borlabs Cookie: 3.3.18.1
- Bot Tracker (Matomo Plugin): 5.2.18
- Cache Enabler: 1.8.15
- Chat GPT (Matomo Plugin): 5.3.0
- Core Rollback: 1.3.7 (Network enabled)
- Custom Post Type UI: 1.18.0
- Download Plugin: 2.3.1
- Duplicate Menu: 0.2.2
- Elementor: 3.32.5
- Elementor Addon Elements: 1.14.3
- Elementor Pro: 3.32.3
- Enable Media Replace: 4.1.7
- EWWW Image Optimizer: 8.2.1
- Head, Footer and Post Injections: 3.3.2
- Heatmap & Session Recording for Matomo: 5.3.1
- Index WP MySQL For Speed: 1.5.4 (Network enabled)
- JetMenu: 2.4.16
- Limit Login Attempts Reloaded: 2.26.24
- MainWP Child: 5.4.0.15
- Marketing Campaigns Reporting (Matomo Plugin): 5.1.3
- Matomo Analytics - Ethical Stats. Powerful Insights.: 5.3.3
- Matomo Marketplace for WordPress: 1.0.13
- My Templates Thumbnails for Elementor: 1.0.0
- OMGF: 6.0.10
- Pods - Custom Content Types and Fields: 3.3.4
- Public Post Preview: 3.0.1
- Redirection: 5.5.2
- SilentShield – Captcha & Anti-Spam for WordPress (CF7, WPForms, Elementor, WooCommerce): 2.2.53
- Simple Custom CSS and JS: 3.51.1
- Simple Custom Post Order: 2.5.11
- TablePress: 3.2.5
- Toolset Types: 3.6.1
- UberMenu 3 - The Ultimate WordPress Mega Menu: 3.8.5
- UpdraftPlus - Backup/Restore: 1.25.8
- URL Shortify: 1.11.2
- User Switching: 1.11.0 (Network enabled)
- WP 2FA - Two-factor authentication for WordPress: 3.0.0 (Network enabled)
- WPCode Lite: 2.3.0
- WP File Manager: 8.0.2
- WP Mail SMTP Pro: 4.6.0
- WPML Export and Import: 1.1.0
- WPML Media Translation: 3.0.0
- WPML Multilingual CMS: 4.8.4
- WPML SEO: 2.2.4
- WPML String Translation: 3.4.1
- WPvivid Backup Plugin: 0.9.120
- WPvivid Plugins Pro: 2.2.32
- Yoast Duplicate Post: 4.5
- Yoast SEO: 26.2
- Active Plugins: 51 (sitepress-multilingual-cms:4.8.4 wp-seo-multilingual:2.2.4 ChatGPT:5.3.0 HeatmapSessionRecording:5.3.1 MarketingCampaignsReporting:5.1.3 addon-elements-for-elementor-page-builder:1.14.3 admin-menu-editor:1.14.1 admin-notices-manager:1.6.0 all-in-one-wp-migration:7.100 auto-delete-post:1.1.7 better-search-replace:1.4.10 borlabs-cookie:3.3.18.1 cache-enabler:1.8.15 captcha-for-contact-form-7:2.2.53 core-rollback:1.3.7 custom-css-js:3.51.1 custom-post-type-ui:1.18.0 download-plugin:2.3.1 duplicate-menu:0.2.2 duplicate-post:4.5 elementor-pro:3.32.3 elementor:3.32.5 enable-media-replace:4.1.7 ewww-image-optimizer:8.2.1 header-footer:3.3.2 host-webfonts-local:6.0.10 index-wp-mysql-for-speed:1.5.4 insert-headers-and-footers:2.3.0 jet-menu:2.4.16 limit-login-attempts-reloaded:2.26.24 mainwp-child:5.4.0.15 matomo-marketplace-for-wordpress:1.0.13 matomo:5.3.3 my-templates-thumbnails-for-elementor:1.0.0 pods:3.3.4 public-post-preview:3.0.1 redirection:5.5.2 simple-custom-post-order:2.5.11 tablepress:3.2.5 types:3.6.1 updraftplus:1.25.8 user-switching:1.11.0 wordpress-seo:26.2 wp-2fa:3.0.0 wp-file-manager:8.0.2 wp-mail-smtp-pro:4.6.0 wpml-import:1.1.0 wpml-media-translation:3.0.0 wpml-string-translation:3.4.1 wpvivid-backup-pro:2.2.32 wpvivid-backuprestore:0.9.120)
- Theme: unwired (unwired)
Server
- Server Info: Apache
- Apache AddHandler support: Supported
- PHP OS: Linux
- PHP Version: 8.2.29
- PHP SAPI: cgi-fcgi
- PHP Binary Name: /home/httpd/cgi-bin/php82.bin.fcgi
- PHP Maxmind DB extension: Not loaded
- PHP Error Reporting: 4437 After bootstrap: 4437
- PHP Found Binary: /usr/bin/php -q
- Timezone: UTC
- WP timezone: Europe/Berlin
- Locale: en_US
- User Locale: en_US
- Memory Limit: 512M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
- WP Memory Limit: 512M
- WP Max Memory Limit: 512M
- Timezone version: 2024.2
- Time: 1761906392
- Max Execution Time: 360
- Max Post Size: 100M
- Max Upload Size: 104857600
- Max Input Vars: 3000
- Disabled PHP functions: No
- zlib.output_compression is off: Yes
- Curl Version: 7.88.1, OpenSSL/3.0.17
- Suhosin installed: No
PHP cli
- PHP CLI Version: 8.2.29
- MySQLi support: ok
Database
- MySQL Version: 10.11.14
- Mysqli Connect: Yes
- Force MySQL over Mysqli: No
- DB Prefix: wp_
- DB CHARSET: utf8mb4
- DB COLLATE:
- SHOW ERRORS: No
- SUPPRESS ERRORS: No
- Uses Socket: No
- Uses IPv6: No
- Matomo tables found: 437
- DB tables exist: Yes
- Matomo users found: 10
- Matomo sites found: 1
- Required permissions: OK
Browser
- Browser: (Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36)
- Language: en-gb,en-us,en,de