Session expired after upgrade to the latest version

Support & Bugs
1

Hey there,

I am facing an issue after major upgrade to the latest Matomo version. I have Googled a lot and see it was an issue with some older versions, but it happens again to me (never happened before this upgrade).

The thing is that right after I visit the dashboard I get notification : Your session has expired due to inactivity. Please log in to continue.

When I login and go back to the dashboard, same notification happens.

I tried fixing it buy modifying core/Session.php , but seems like all needed changes are already present in latest version (Session Inactivity Timeout - #2 by Lukas) and after few of reconnects I get temporary blocked because “too many failed attempts”

These are cookies I see once I reach dashboard:

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image1713×883 71.1 KB

If any other information is needed, please let me know. Anyone else facing same issue?

2

Hi,

Do you remember from which version you updated (were you on the latest version before or did you skip a few updates?

3

I have done all upgrades without skipping any. Not sure by number but I believe it was 4.1

4

Hi,

Do you by chance have any sites visible to the anonymous user?

6

I have just checked it further and anonymous have no access to the website, meaning user has to be logged in to be able to see content of it

1 Like