Hi Piwik Forums,
I believe we are seeing a different manifestation of the same problem.
We want to take advantage of the segmentation feature to send each segments’ content manager a monthly report email (html, not pdf) via the built-in reporting tab that has only “Actions: Page titles” chosen. We noticed that the avg. time on page that we saw drilling down from the default “All visits” segment did not match the avg. time spent in our reports for any specified segment, even though the other stats matched. I am able to see the avg. time mismatch between “All visits” and any chosen segment in the Piwik interface as well, so it doesn’t look like it’s a problem with generating the report.
For an example, I have attached two screen shots that I think should be reporting the same information. The file piwik-dsg-segment shows our segment DSG (defined by Page URL here) had an avg. time on page of 20s. In the file piwik-all-visits-dsg, the DSG Home Page statistics match DSG segment’s - with the exception that the avg. time on page is reported as 2min 29s.
I have re-read the documentation on how to set up segments and tried using various definitions for the segment, but I cannot get the avg. time for a segment to match the avg time that is reported by drilling down from “All visits” under Actions: Page titles. [The stats for my various segment definitions did match each other though!] If I’m missing something, please let me know.
Bug #4719 was apparently opened per Stefan’s question above and is now a low priority. I have two questions:
- Is there any chance this can be fixed in the next month or two?
- Is there any work around?
Thank you for any assistance you can give me.