Scheduled tasks error on sending email reports

Support & Bugs
1

I got a mail from crontab, was indicating there was a problem with the sender email address but, I can’t figure out.
Anyone may help? Would be appreciated

ERROR CoreConsole[2015-11-30 11:16:06] [e2f63] Got
invalid response from API request: https://stage_server/piwik/index.php?module=API&method=CoreAdminHome.runScheduledTasks&format=csv&convertToUnicode=0&token_auth=tokenauth&trigger=archivephp.
Response was 'task,output
Piwik\Plugins\ScheduledReports\API.sendReport_78,ERROR: An error occured while
sending ‘PDF Email Report - 78.2015-11-23.54.it.pdf’ to existing@mail.account.tld.
Error was '5.1.7 Bad sender address syntax
‘’

ERROR CoreConsole[2015-11-30 11:16:06] [e2f63] 1 total
errors during this script execution, please investigate and try and fix these
errors.

2

Hi tassoman,

do you have the same error, when you send an “email Report now” from “Email reports page”, You can test sending the email in
"your profile" --> “Email reports” --> column “SEND REPORT TO” and there klick on “Send Report now”.

Same error? Or is ist only an error while scheduled mail is sent.?

greetz,
kordo

3

Thank you @kordo for your useful reply. The send now report worked flawless… Still can’t figure out what’s wrong with cronjobs.

4

Hi there, FYI there is an issue about this: Emails sending issue through cronjob: Bad sender address syntax · Issue #6717 · matomo-org/piwik · GitHub
maybe you could comment there?

5

I guess is it because now I can rember it’s the same Piwik version installation :wink: