Reports not sending via e-mail


#1

I’m a new user and having trouble having reports e-mailed. I can generate and download reports and receive the confirmation that the report has been sent when I click “send report now” but I do not actually receive them. I have sent to several different addresses, including the one I am registered with. Any insight as to what might be going wrong?

Thanks.


(Matthieu Aubry) #2

It may be something wrong with your mail server? could you ask your admin or host to check the logs for mail server or so?


#3

that was it - thanks!