Reporting API getDownload encoding downloadUrl

Support & Bugs
1

Hi all.

I am brand new to Piwik and am trying to get the API to report the number of downloads of a specific file. From the documentation I have

  • Actions.getDownload (downloadUrl, idSite, period, date, segment = ‘’)
    and I am told that I need to urlencode the downloadUrl.

My download url (for testing) is:
'http://192.168.1.82/dspace/bitstream/handle/123456789/51915/revocation.txt?sequence=1&isAllowed=y’
and urlencoded it becomes
http%3A%2F%2F192.168.1.82%2Fdspace%2Fbitstream%2Fhandle%2F123456789%2F51915%2Frevocation.txt%3Fsequence%3D1%26isAllowed%3Dy
so my full query becomes:
http://192.168.1.1/piwik/?module=API&method=Actions.getDownload&downloadUrl=http%3A%2F%2F192.168.1.82%2Fdspace%2Fbitstream%2Fhandle%2F123456789%2F51915%2Frevocation.txt%3Fsequence%3D1%26isAllowed%3Dy&idSite=2&period=month&date=today&segment=

But when I run this, I get an empty result although I can see the downloads through the web interface.
Can anybody please tell me what I am doing wrong?

2

your API URL request looks correct. Could you call instead Actions.getDownloads and check that your URL is returned as you expect?